60 Day Money-Back Guarantee. Learn More.
 
You currently have
in your basket.

Shipping & Returns

Order TotalShipping*
0-$25 $8.49
$25.01 - $50 $9.79
$50.01 - $75 $11.99
$75.01 - $100 $13.99
$100.01 - $150 $15.99
$150.01 - $200 $18.99
$200.01 - $350 $26.99
$350.01 - $500 $37.99
$500.01 - $750 $49.99
$750.01 - $1,500 $59.99
$1,500.01 - $2,000 $74.99
$2,000.01 - $10,000 $99.90

*ALL PRICES AVAILABLE IN CONTINENTAL U.SL SHIPPING.

Note: All items will ship next business day after your order is placed. Items are not shipped on weekends.

Standard Shipping: Is a combination of UPS Ground and SurePost (at shipper's discretion) shipping standard lead time is 1-7 business days throughout the continental U.S. - delivery dates are not guaranteed and tracking may not be provided.

UPS Ground Shipping: Standard delivery time is 1-5 days, depending on your location. Refer to the chart below to estimate your delivery date:

 

UPS Next Day: Your items will ship next business day after the order is placed. Please note that we do not ship on weekends.

Any order placed within the lower 48 continental United States will automatically be shipped via UPS or UPS SurePost (at shipper's discretion) and must contain a physical street address (P.O. Boxes only available for SurePost orders). Orders placed outside of the lower 48 continental United States will be charged the zone rate UPS freight cost for their location.

Shipping Disclaimer for Standard Shipping: Standard shipping should be selected if the shipping destination is a United States PO Box or United States Mailing Address. You must be already receiving US Postal Office mail at the address selected for your shipment to be eligible for STANDARD SHIPPING. All pricing for shipping costs are in US dollars and must contain a valid email address and telephone number.

Shipping Disclaimer for USPS / US Postal Service: All packages must be 4lbs or less to be considered for 1 flat fee of $16.99. Orders shipped via USPS / US Postal Service will NOT receive a tracking number, guaranteed delivery date, or product insurance. If you wish to have product insurance, guaranteed delivery date and a tracking number, please select UPS or Standard Shipping for your order. All pricing for shipping costs are in US dollars and must contain a valid email address and telephone number.

Returns: We gladly accept returns of unworn, unwashed merchandise for full refund or exchange within 60 calendar days of purchase for a refund. We fully guarantee our merchandise to be free of manufacturing defects, and will accept any defective items for full refund or exchange. In all cases of defective items, refunds will be made in the form of the original payment. We are able to refund shipping and handling charges only in the case of manufacturer defects.

We will not accept returns on customized merchandise except in case of manufacturer defect.

To return an item, simply fill out the form on the back of your original packing slip. In the event that you have lost your original packing slip, please contact customer service to have a return form emailed to you. If your return is for a defective item, please contact customer service before sending back your package for a return service label. For all normal returns and exchanges, simply ship the form, along with the product you wish to exchange, to the address listed below.

Note: Returns must be sent via UPS or FedEx for verified delivery. This will ensure a tracking number for a lost or delayed package in order to verify exchanges.

Please return products to:
STRATOS WEAR RETURNS
Attn. Returns
5655 State Rd. 93
Eau Claire, WI 54701

If you have further questions regarding our shipping and handling policy please call us at (877) 882-4450 or visit our customer support page.

Copyright © 2018 Stratos Sportswear. All rights reserved. Powered by Nop-Commerce